Six services.
All of them point the same direction: away from a landfill.

Most customers use two or three services, not one.

The typical relationship with us starts in one lane — usually buying reconditioned tanks — and grows over time into two or three connected services. Here is how the common patterns shake out.

Pattern 1: Buy → Sell-back

The most common starting pattern. Customer buys reconditioned tanks, fills and ships them downstream. After product use, the tanks accumulate as empties at downstream distribution points. Within a year or two, the customer asks if we can pick those empties up — and we extend the relationship into our buyback service. Net result: the customer's packaging supply becomes a quasi-closed-loop without any formal program structure.

Pattern 2: Sell-back → Buy

Less common but real: a customer with accumulating empties on their dock approaches us for buyback. After a few transactions, they realize they could be buying tanks from us for their next production fill rather than from a new-tank supplier — at significantly lower cost. The buyback relationship migrates into a buying one.

Pattern 3: Recurring buy → Custom program

For customers with monthly throughput above roughly 200 totes, the transactional buying relationship eventually evolves into a custom closed-loop program. The economics tip decisively in favor of the dedicated-pool model at that scale, and the operational simplicity of a single invoice and a single reporting cadence beats the one-quote-at-a-time alternative.

Pattern 4: Transport-only → Multi-service

Some customers approach us for transport services exclusively at first, often during a peak shipping period. Once the relationship is in place, the conversation broadens to reconditioning the tanks during the off-peak window, and the relationship evolves from logistics-only into reconditioning-plus-logistics.

What we do not do (and why).

We are deliberately narrow in scope. Here is what we explicitly do not offer, and the reasoning.

• We do not manufacture new IBCs. We resell new tanks from molders, but we do not own a molding line. The capital intensity does not fit our operating model.
• We do not run hazardous waste disposal services. Residual product disposal is a regulated specialty we do not hold the permitting for. For tanks with significant residual content, we will refer customers to permitted disposal partners.
• We do not sell empty drums. Adjacent market with different operating model; not our specialty.
• We do not offer chemical testing or analysis services. Our wash protocols include pH and conductivity verification, but we are not a chemistry lab.
• We do not run a tote rental program. Our model is sale, buyback, and recondition — not rental. The rental model has overhead we are not set up to absorb.

Service-level commitments.

Across all six service lines, here is what we commit to and how we measure it internally.

Frequently asked questions about our services

How do I get started if I just have empty totes to move? Use any form on the site with your tote count, prior contents, and location. If they are sellable we quote a buyback; if not, we route them to audited recycling.

Do I have to commit to a recurring program? No. Most relationships start as one-time transactions — buying a pallet or selling a load. Recurring closed-loop programs are optional and usually grow out of that first transaction.

Can I combine several services? Yes, and most customers do. Buying and sell-back naturally pair into a quasi-closed loop; transport folds into reconditioning. We invoice and report across the combined relationship.

Is there a phone number to call? No. We run phone-free by design — written exchanges produce more accurate quotes and a clean paper trail. We reply to every inquiry within one business day.

When does a custom closed-loop program make sense? Roughly above 200 totes per month of sustained throughput, where the dedicated-pool economics and single reporting cadence beat transactional buying.